Long before any account is sent to collections there are numerous opportunities to manage newly discharged patients into becoming successful accounts. EBOS is an acronym for EXTENDED BUSINESS OFFICE SERVICES. It was created to present the APPEARANCE OF PROFESSONAL, Day One account management, before an account ages and you’re forced to send it to collections. Even the logo has no suggestion of a collection agency and these services have the look and feel of being an extension of your business office.

EBOS is successfully used for self-pay follow-up, automated Medi-Cal Eligibility Screening, Automated Charity Eligibility Screening, Pay Plan Maintenance, Insurance Follow-up and billing, Workers’ Comp, Consulting, Temporary Staffing and more. This up-stream treatment of patients’ accounts vertically integrates our understanding of each patient’s needs and his or her potential ability to pay. In a majority of cases, your hospital benefits from substantially improved cash flows that are realized with measurable increases in velocity.

Should the resources in EBOS need to be extended to traditional recovery, then the account is graduated to the more sophisticated collection techniques that are implemented thru J & L Teamworks. There are some big differences you’ll see with J & L.